Sollte eine Antwort bspw. den Wert "Nein" enthalten soll die verantwortliche Person eine Infomail erhalten und entsprechende Aktion ausführen.

  • massimomattanza
    Gefragt am 4. April 2024 um 11:30
    Sollte eine Antwort bspw. den Wert "Nein" enthalten soll die verantwortliche Person eine Infomail erhalten und entsprechende Aktion ausführen.
  • Joshua_T Jotform Support
    Geantwortet am 4. April 2024 um 11:36

    Hi Massimo,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I apologize for the confusion on what you are trying to achieve on your form. Can you tell us more about what action will the receiver of the email take? If you could provide us with a clear example that will explain the process flow that you are trying to accomplish, we can come up with a workaround.

    For example, a user fills out the form, and if the user's answer is NO to the question "Would you like to proceed?", the form goes to John and then John will email the user a copy of their submission.

    Once we have a better understanding of what you are trying to accomplish, we can come up with a workaround.