Kann bei "Mehrzeilige Frage" nicht die Optionen in einem Dropdown-Menü bearbeiten

  • thorstenheuer
    Gefragt am 6. Mai 2021 um 12:19


    Jotform Thread 3082840 Screenshot
  • Alexander_G
    Geantwortet am 6. Mai 2021 um 18:27

    Hello,

    Thanks for reaching out to us.


    I was unable to reproduce the issue on your form:

    1620339924 60946cd483ecc  Screenshot 10

    As a precaution - I cleared your forms' cache. Kindly, could you check if the issue persists?


    Thanks,

    Alex

  • thorstenheuer
    Geantwortet am 11. Mai 2021 um 07:04

    Hi,

    i also reach the screen you send me a screenshot of. But if I look for the field to rename the Option 1 to 3 in one one the dropdownfields I can't find anything.

    Unfortunetly this problem still exists. Perhaps im doing it in the wrong way but I still can't find change the option names.

    Perhaps you have another idea to solve the problem.

    kindly regards,

    Thorsten

  • thorstenheuer
    Geantwortet am 11. Mai 2021 um 07:11

    Hi,

    I solved it now. Usually I worked with the safari browser without problems. But this formula does not work with safari it seems.

    I downloaded google chrome and now all is like it should be.

    Thanks,

    Thorsten


  • Alexander_G
    Geantwortet am 11. Mai 2021 um 12:58

    Hi, Thorsten 👋

    Thanks for your reply.


    I am happy that you solved a problem. However, I did check the problem in the Safari browser and I was unable to replicate the problem: 1620752121 609ab6f9ad134 The Easiest Onl Screenshot 10

    If you face this issue again - could you tell us, please, the version of Safari Browser and version of macOS for a further investigation.


    Thanks,

    Alex