Account wurde ohne Begründung gesperrt

Sehr geehrte Damen und Herren,

ich komme nicht mehr mit meinem Account bei euch rein Fehlermeldung: Der Account wurde gesperrt. Wieso denn das?? Ich habe die Plattform erst kürzlich entdeckt und war gerade dabei mich damit vertraut zu machen und es für meine Projekte zu nutzen... Kann der Account wieder freigegeben werden?

Mit freundlichen Grüßen

Anton Erstein

Hello Anton, 

Thanks for reaching out to Jotform Support. Unfortunately, our German agent is not available; thus, we will be answering in English. The form https://www.jotform.com/form/222785851641058 was found on your account (antonerstein - antonerstein@gmail.com) as suspicious of phishing activity because you're collecting user credentials.Gathering this type of data violates our Terms of Use. You should refrain from using "password" as your label to avoid being flagged by our phishing detector. Kindly change it to something similar like an "access code". Other than that, no other kinds of passwords or user credentials are allowed to be collected. Also please avoid using words like "login".

We will only lift the suspension on your account if you agree with our terms and allow us to delete the offending field mentioned above.

Let us know if you have any other questions.

Hello, thank you for the quick feedback. Now I understand why the account
was banned... Feel free to remove the section and I will amend it now.
Thank you for pointing that out. I agree to your terms and conditions and
will not repeat this error.
Kind regards
Anton
Jotform schrieb am So. 9. Okt. 2022 um 15:35:
...

Hello Anton, 

Thanks for getting back to us. I have removed your offending field. You account has been re-activated.

Let us know if you have any other questions.