Product list: Set 0-10 in the dropdown menu

Hallo,

wir haben ein Bestellformular angelegt, mit Produktliste und Mengenauswahl als Dropdown menu. Ich kann die Menge nicht von 0-10 einstellen, sondern nur von 1 - 10.

Total komisch ist, wenn ich ein neues Produkt anlege, und die Mengenauswahl neu hinzufüge, steht dort 0. Aber sobald das Produkt gespeichert wird, ist die Menge wieder bei 1. In das Feld kann man auch nicht mehr 0 reinschreiben...

Können Sie mir helfen? 

Liebe Grüße

Denise

Hi Denise,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I cloned your form to test it and I easily replicated the issue. There is an easy fix for this, we just need to temporarily set the quantity selector from Dropdown to Text Box and then switch it back to Dropdown. Let me show you how:

1. In Form Builder, click on the Product List element.
2. Click on the product that you wish to edit.
3. Next, click on the Gear Icon to access the Product Settings.
   
   
4. Hover your mouse over the Quantity Selector, and click on the Pencil Icon.
5. Switch the Quantity Selector from Dropdown to Text Box.
6. Finally, switch it back to Dropdown and click on Save Quantity.
   Note: Make sure to manually enter the 0-10 before clicking the Save Quantity Button.

Below is a screenshot from my demo form.

Give it a try and let us know how it goes.

Hello,

Thank you for your quick response.

That works for me, solves the problem

Just to clarify, do I need to do these steps to each single item in the form?

Kind regards

Denise

Hi Denise,

Glad to hear that it works for you. Yes, you will need to do the steps for each single item in your form.

Let us know if you need any more help.

Hi Denise,

I'm sorry you are having difficulties with the Product List's quantity. We received feedback from our developers that we recently made a change to the quantity feature that avoids the form owner and the form filler to enter "0" as input. We aimed to prevent submitting the form without required payments with those changes. Also, we have just made some changes for not creating new products with "0-10" quantity range. 

Thank you for your patience and understanding, we appreciate it.