Refund and cancel subscription

Ich habe mein Abo bereits letztes Monat gekündigt & es wurden trotzdem 49,90€ abgebucht. Ich verlange eine Rückerstattung meiner 49,90€ & eine entgültige Kündigung. Ich werde ansonsten zu meinem Anwalt gehen & diesen alles weiterleiten!

Lg, Dominik Koubek.

Hi koubachtuning,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are unavailable at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your concern. Your last payment has been refunded successfully. Please allow 8-10 business days for the amount to reflect in your financial statement. In addition, your subscription has been canceled and your account is now back to Free. Should you wish to upgrade your account in the future, our plans and features are available here.

Reach out again if there's anything else we can do for you.