Bitte um Änderung des Benutzernamens

  • Wladimir_Simonov
    Gefragt am 11. Juli 2023 um 10:57

    Bitte ändern Sie den Benutzernamen des Accounts auf "DMV", da unser Unternehmen so heißt! Danke

  • Mafe_M Jotform Support
    Geantwortet am 11. Juli 2023 um 13:09

    Hi Wladimir_Simonov,

    Thank you for reaching out to Jotform Support. I'm using a translation tool to provide support for you in a timely manner, but if you prefer to get help in German, we can forward you to our German Support team. However, keep in mind that it may take longer to receive a response. 

    Now let me help you with your question. Allow me to forward this to our relevant team to update the username to DMV. I will circle back on this thread as soon as I have an update.

    Thank you for your patience and understanding.

  • Mafe_M Jotform Support
    Geantwortet am 11. Juli 2023 um 13:31

    Hi Wladimir_Simonov,

    Thank you for patiently waiting. The username DMV is already in use. Please provide us with three usernames of your choice. Please note that the username must be alphanumeric and should not contain any spaces and the underscore "_" is the only special character accepted. Please also note that if there are any custom URLs set up on your form, it will not work anymore once we change the username. You will need to create new custom URLs for the new username.

    Keep us updated and let us know if you need any more help.