Meldung hcaptcha

  • patrickjenzer
    Gefragt am 12. Juli 2023 um 10:11

    Bei unserem Vorlagen welche wir Intern nutzen kommt nun die hcaptcha Meldung.

    Können Sie uns diese deaktivieren?


    Unser Jotform Konto ist unter patrick.jenzer@mbsag.ch Eröffnet.


    Besten Dank

    mit freundlichen Grüssen
    Patrick Jenzer



  • Ryan Jotform Support
    Geantwortet am 12. Juli 2023 um 12:25

    Hi Patrick,

    Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in German the language, we can forward your ticket to our German team. However, please note that it could take longer to receive a response.

    With that being said, let me assist you with your inquiry. Please note that CAPTCHA feature is not generated by Jotform unless manually added as a Basic element to your form. This is being added by Google as an extra layer of security if the forms are being submitted from the same IP Address frequently.

    I have whitelisted your account to turn off CAPTCHA in your forms.

    Let us know if there’s anything else we can help you with.