I can't click next due to the errors on form.

  • inraunu
    Demandé le 6 avril 2024 à 15:01

    Bonjour monsieur, svp je n'arrive pas à passer de l'avant dernière page à la page suivante. VeuilleI cant click next due to the errors on form Screenshot 40I cant click next due to the errors on form Screenshot 51I cant click next due to the errors on form Screenshot 62z m'aider

  • Jerlan Jotform Support
    Répondu le 6 avril 2024 à 18:07

    Hi inraunu,

    Thanks for reaching out to Jotform Support. Our French Support agents are currently busy helping other Jotform users. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, remember that you'd have to wait until they're available again.

    About the issue, are you referring to this form? I cloned your form and tested it to see if I could replicate it, but everything was working properly. If you encounter an error you need to check if there are required fields that you missed to fill out. Required fields need to be answered before we can click next. Check out the screencast below to see my results:

    I cant click next due to the errors on form Screenshot 20

    I have cleared your form cache. Can you go ahead and try it again? If the same thing happens again, Please share a video recording using Loom explaining the issue step by step. This will help us better understand what's happening and help you with the solution.

    Give it a try and let us know if you need any help.

 
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