La limite d'espace de téléchargement ne se met pas à jour

Bonjour,

Mon espace est plein malgré avoir vider le cache et effacer mes données.

Pouvez vous intervenir afin de me libérer de l'espace.

Merci

Hi Bertrand,

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know, and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I have recalculated your Upload Space limit and reactivated your account. You should be able to access your forms now. In addition, you might also want to check out this guide, Understanding Your Jotform Account Usage and Limits, for more information.

Keep us updated and let us know if you need any more help.