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TThérèse D'arundel
mon abonnement sera -t-il renouvelé automatiquement en février 2026 ? merci.
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Podo: Support AI AgentHi Thérèse, Merci d'avoir contacté le support Jotform. Je ne connais pas cette information et notre équipe de support traitera votre demande. Reach out again if you need any other help.
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Ronald Jotform SupportHi Thérèse,
Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, Jotform subscription will automatically renews for its next subscription period. You can always cancel the subscription before the renewal date if you opt to downgrade your plan. You can easily Cancel Your Subscription, but you’ll need to do it on the desktop version of Jotform, as it’s not yet available on the mobile app. Let me show you how:
1. On your Workspace page, click on your Avatar/Profile Image on the top-right side of the page, and then click on Settings.

2. Under the Billing tab on the left, and beside the My Plan section, click on Change Plan.

3. Now, click on the Downgrade button to switch to the Starter (Free) Plan.
Then, you’ll see a pop-up window with extra information about the downgrade. Just follow the instructions to continue canceling your plan.Let us know if you need any more help.


Then, you’ll see a pop-up window with extra information about the downgrade. Just follow the instructions to continue canceling your plan.