Abonnement: Renouvellement non souhaité et demande de résiliation avec remboursement

Bonjour,

Mon abonnement a été renouvelé alors que je ne le souhaitais pas. De plus le budget a été doublé. 

Je souhaiterais résilier mon abonnement et recevoir le remboursement du prélèvement de 489,60€.

Comment dois-je faire ?

Bien cordialement

Mme Fétrot Elodie

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