Limite Mensuelle: Non remise à zéro au début du mois

  • R
    Réseau Barnabé
    Demandé le 1 avril 2026 à 09:49

    Bonjour,

    ma limite mensuelle n'a pas été remise à zéro au 1er avril. Y'a t-il un problème ?

    Cordialement,

  • Profile Image
    Keenly Jotform Support
    Répondu le 1 avril 2026 à 10:10

    Hi Réseau,

    Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I’ve checked and manually recalculated your monthly limit. You should now be able to see your usage for the current month.

    Let us know if there’s anything else we can do for you.

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