Problème avec un email automatique de confirmation à la suite d'un formulaire d'inscription.

Problème avec un email automatique de confirmation à la suite d'un formulaire d'inscription.

il n'arrive pas.

D’accord, on va regarder ça ensemble. Pour commencer, peux-tu me dire quelle adresse email doit recevoir cet email automatique de confirmation (par exemple l’email du participant) ?

Hi Patrick,

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know, and we can have them do that. But it might take a while until they're available again.

Now, coming back to your question, I understand that you are experiencing issues with the Autoresponder Email, so I went ahead and tried to find your account with no luck. So, in order to troubleshoot this further and assist in providing a solution, we will need to get the form URL where you're experiencing this. You can easily find your form's URL in Form Builder. Let me show you how:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Publish.
2. In the Quick Share tab, click on Copy Link in the Share With Link section.

Once you share the form URL with us, we’ll be able to help you better with this.