Téléchargement

Bonjour,

J'essaie de téléchargement l'ensemble des données liées à formulaire. Je reçois un email avec un lien de téléchargement mais lorsque je clique dessus j'obtiens la page ci-dessous:

Pouvez-vous m'aider c'est urgent.

Hello Nathaniel,

Thanks for reaching out to Jotform Support. The issue could be related to your account privacy setting, which requires you to log in to your Jotform account to access downloaded files.

I would suggest you to please uncheck Require log-in to view uploaded files privacy form your account setting page as shown in the screencast below:

You may also like to take a look at this guide, which should help you.

Let us know if you have any other questions.

If you prefer to receive help in your native language, please let us know and we'll forward your ticket to our French Support Team.

Thank you, it works.