What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is not displaying correctly on Mozilla Firefox

    Asked by mrtha on October 27, 2016 at 12:52 PM


    Lorsque je mets le formulaire sur mon site en format embed, il ne s'affiche pas correctement dans Mozilla Firefox


    alors que dans les autres navigateurs cela semble correct bien que le formulaire disparaît dans le format mobile.

    Merci d'avance pour votre réponse.

    Bien cordialement




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    JotForm Support

    Answered by Welvin on October 27, 2016 at 02:47 PM

    It looks like a conflict in the page. Please re-embed the form using our iframe method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. Check if this helps. You also have the option to use the form widgets inside Xara, they have this guide: http://www.xara.com/eu/widgets/v10/forms/

    Also, make sure that the form is included in the responsive layout of the page so it shows when you view the page on a mobile browser. 

  • Profile Image

    Answered by mrtha on October 28, 2016 at 06:42 AM
    Thank you very much for your answer!
    I tried everything but the form does not display properly on my website.
    This is probably a bug between Magix Web Designer Premium and JotForm.
    I'll put a simple link to the form.
    Best regards


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    JotForm Support

    Answered by Nik_C on October 28, 2016 at 09:04 AM

    I checked your web page and I see that you already put a link of your form.

    I'm glad you were able to find a workaround of this problem.

    If you have any additional questions please let us know.

    Thank you!