Wie kann ich ein bereits abgelehntes Formular genehmigen

  • johnemontspool
    Gefragt am 14. Dezember 2023 um 16:37

    Hi,


    WIr suchen gerade nach der Möglichkeit ein abgelehntes Formular, nach BEarbeitung zu genehmigen ?


    Können SIe uns helfen ?


    Danke,

  • Edwin Jotform Support
    Geantwortet am 14. Dezember 2023 um 19:55

    Hi John,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I know you want to approve a submission after it was denied. Unfortunately, there's no direct way to change the approval status of the submission. However, you can use a workaround by editing the submission and re-submitting it. This will restart the approval flow process, allowing you to approve it. It is easy to re-submit the submission, let me show you how:

    1. In Jotform Inbox, open up the submission and click on the Three Dots icon.
    2. Click on Edit.Wie kann ich ein bereits abgelehntes Formular genehmigen Image 1 Screenshot 50
    3. Click on Submit.Wie kann ich ein bereits abgelehntes Formular genehmigen Image 2 Screenshot 61
    4. The approval flow will be restarted. You can then click on Approve.Wie kann ich ein bereits abgelehntes Formular genehmigen Image 3 Screenshot 72
    5. The submission will now be approved, even though it was initially denied.Wie kann ich ein bereits abgelehntes Formular genehmigen Image 4 Screenshot 83

    For more information regarding Jotform Approvals, take a look at the page below:

    Let us know if you have any other questions.