Cancel subscription and refund payment request.

yes please just refund it ... I will renew it at the beginning of the coming year. Kind Regards

Peter

Hi Peter,

Thanks for reaching out to Jotform Support. As requested, the account has been downgraded back to the Starter(free) plan and we already initiated the refund request. Please note that the refund will be reflected in your account within 3 to 5 business days.

Let us know if there's anything else we can help you with.