Formular verschieben

  • gedizguertekin
    Gefragt am 18. März 2024 um 09:41

    Bitte verschieben Sie das Formular auf folgenden Account: Orange_Marketing, ss@orangemarketing24.com

    Danke

  • Harshad_P Jotform Support
    Geantwortet am 18. März 2024 um 10:15

    Hi gedizguertekin,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I understand you want to transfer the form to the mentioned form. However, I am unable to transfer it because the target account is not in the GDPR EU zone. Your account is currently EU GDPR protected and theirs is not. Can you ask them to enable GDPR in their account and then we will be able to transfer the form and its data? Let me show you how to do that:

    1. On My Form Page, click on the Profile Picture.
    2. Select Settings in the Dropdown.
    3. In the left panel select Data.
    4. Check the box next to GDPR Data Center.
    5. In the Confirmation Window on the right, click on Move Forms.
    Formular verschieben Image 1 Screenshot 20
    Give it a try and let us know how it goes.

  • gedizguertekin
    Geantwortet am 18. März 2024 um 11:01

    Okay, ist erledigt.

  • Harshad_P Jotform Support
    Geantwortet am 18. März 2024 um 11:07

    Hi gedizguertekin,

    Thanks for getting back to us. About your request, I have transferred the form to the targeted account. Please log in and check it out.

    Reach out to us if you need any more help.

  • Orange_Marketing
    Geantwortet am 18. März 2024 um 11:30

    Thx