Unable to submit form if basic fields are set as Required

  • coronapraxistrier
    Gefragt am 18. März 2024 um 22:35
  • Rica Support Team Lead
    Geantwortet am 19. März 2024 um 00:44

    Hi Armin,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I've cloned your form to test it after setting all fields as Required and I was able to replicate the issue. The form will not submit because of the "Ich bin mit der Speicherung und Verarbeitung meiner Daten zur Vorbereitung des Treffens einverstanden, in kann diese jederzeit widerrufen" field. You have not listed at least one option for this field. I suggest adding at least one option. Here's an example:

    Unable to submit form if basic fields are set as Required Image 1 Screenshot 30

    I was able to submit the form after adding the option above.

    Unable to submit form if basic fields are set as Required Image 2 Screenshot 41

    Let us know if there’s anything else we can help you with.