Email Antworten pro Monat

  • Marlene_security
    Gefragt am 18. April 2024 um 04:23

    Guten Tag. Werden die 100 Antworten auf ein Formular pro Monat an meine persönliche Emal Adresse weitergeleitet? (beim Gratis Plan)

    In den FAQs wird über eine Notification Email pro Formular geschrieben. Heißt das ich bekomme beim ersten mal eine Notification und dann nie mehr?


    Danke für die Info


  • Frédéric Jotform Support
    Geantwortet am 18. April 2024 um 07:56

    Hi Marlene,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question. As soon as a submission has been done, a notification email is sent to the email address associated to your account by default, or to any other email address if you changed it in the notification email settings. In other words, for each submission, a notification email is sent. Free/Starter plan allows up to 100 submissions in a month, and as a consequence, as many notification emails in a month.

    Note that in the Starter/Free plan, you can set only one notification email per form, when paid plans allow setting several notification emails.

    You might also want to check out this guide about Setting Up Email Notifications.

    Keep us updated and let us know if you need any more help. 

 
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