Zahlungsmethode ändern

  • wisle
    Gefragt am 1. Mai 2024 um 11:03

    Guten Tag


    Ich muss die Zahlungsmethode ändern. Leider kann ich nicht mehr zugreifen. Können Sie diese löschen damit ich eine neue Zahlungsmethode erfassen kann?


    Besten Dank für Ihre Support.


    Sebastian Geissel


  • Joshua_T Jotform Support
    Geantwortet am 1. Mai 2024 um 11:18

    Hi Sebastian,

    Thanks for reaching out to Jotform Support. I am sorry you are having trouble with this. Are you referring to the payment method on your account that is used to pay for your Jotform subscription? If so, you can remove PayPal and update your subscription with your credit card easily. Check out the steps below to see how it's done:

    • Go to the Pricing page.
    • Click on your current plan.

    Zahlungsmethode ändern Image 1 Screenshot 30

    • In the pop-up window, under the Choose Your Payment Method section, select Credit/Debit Card.
    • Click on Continue and you’re done.

    Zahlungsmethode ändern Image 2 Screenshot 41

    If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better?

    Once we hear back from them, we'll be able to move forward with this.

  • wisle
    Geantwortet am 1. Mai 2024 um 13:34

    Hi Joshua


    I`m not sure. Can i only change when i pay?


    Kind regards

    Sebastian

  • Joshua_T Jotform Support
    Geantwortet am 1. Mai 2024 um 13:57

    Hi Sebastian,

    Thanks for getting back to us. I apologize for the confusion. Can you tell us more about what payment method are you trying to change, and which payment method are you trying to use?

    Once we have a better idea of your question, we can provide an accurate answer.

 
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