Können Sie hier helfen?

  • Erik
    Gefragt am 9. Mai 2024 um 08:30

    Hallo wir suchen nach einer Möglichkeit unseren internationalen Kunden ein Formular zu senden und dieses dann automatisch an uns zurück gesendet wird (ohne Antwort mail und Anhang vom Kunden)

    Der Vorgang sollte in etwa so ablaufen:
    Kunde erhällt "no-reply" Mail mit Link>>Link öffnet das Formular>>Kunde füllt Formular aus>>Wir erhalten das fertige Formular ohne dass der Kunde eine eigene Antwort Mail verfasst.

    Kann Ihr Service uns hierbei helfen?

  • Joshua_T Jotform Support
    Geantwortet am 9. Mai 2024 um 10:59

    Hi Erik,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I apologize for the confusion on your question. Can you explain it a bit more? Are you trying to not receive a Notification Email once the user submits the form? If so, you can easily do that by deleting the Notification Email. Let me show you how:

    1. In Form Builder, click on Settings from the top bar menu, and click on Emails from the left panel menu.
    2. Next, hover your mouse over the Notification Email, and click on the Trash Can icon.
    3. Finally, click on Delete. That's it.

    Können Sie hier helfen? Image 1 Screenshot 20

    If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better?

    Once we hear back from them, we'll be able to move forward with this.

 
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