Why is the save button missing on my form?

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    Asked on April 23, 2021 at 01:02 PM

    Bei unserem Online Formular fehlt der Speicher Button, obwohl ich ihn im Editor gesetzt habe.

    Kannst Du mir dazu auch helfen ?

  • Profile Image
    Answered on April 23, 2021 at 01:07 PM

    Hi, Christian 👋

    We have checked your form, but we can see the save button(Speichern) at the end of your form. Can you please check that again?


    We will wait for your reply.

    Best Regards, 😃

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    Answered on April 26, 2021 at 01:59 PM

    Hi, again, Christian.

    Thank you for the information you provided here. Can you please try to re-embed your form using just the iframe HTML tag


    <iframe id="JotFormIFrame-211082900386047" title="Erfassungsbogen BGA" onload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.com/211082900386047" frameborder="0" style=" min-width: 100%; height:539px; border:none;" scrolling="no" > </iframe>

    Maybe when embedding your form, you will need to remove the scrolling attribute or change it to scrolling="yes".

    Please, let us know how it goes.

    Thank you!

  • Profile Image
    Answered on April 26, 2021 at 03:39 PM

    Hi Gustavo,

    the iframe was the solution!! Right now the button "save" ist "online" :)

    Thanks a lot Gustavo!

    The color is not in CI but nevertheless it works, this is more important :)

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    Answered on April 26, 2021 at 05:12 PM

    Hi, again, Christian 👋

    Thank you for getting back. I am happy to know that the problem is solved.

    I can see the button is not looking the same way it appears in the builder. This issue seems to be related to the theme Pastel that you are using. I think we have 3 options to try:

    1- You can try to change the button style to see if the colors updates;


    2- We can try to force that color output with CSS code;

    Complete Guide 👉 How-to-inject-custom-CSS-codes

    #input_2, #input_reset_2, #input_print_2, #input_scl_2 {
      -moz-border-radius: 4px 4px;
      -webkit-border-radius: 4px 4px;
      border-radius: 4px 4px;
      -moz-box-shadow: 0 1px 0 rgba(255, 255, 255, 0.75);
      -webkit-box-shadow: 0 1px 0 rgba(255, 255, 255, 0.75);
      box-shadow: 0 1px 0 rgba(255, 255, 255, 0.75);
      text-shadow: 0 -1px 0px #C64F00;
      padding: 6px 18px;
      border: 1px solid #C64F00;
      color: #fff;
      font-size: 12px;
      background: #f9c667;
      background: -moz-linear-gradient(top, #FAA84C 0%, #FF7B0D 100%);
      background: -webkit-gradient(linear, left top, left bottom, color-stop(0%,#FAA84C), color-stop(100%,#FF7B0D));
      filter: progid:DXImageTransform.Microsoft.gradient( startColorstr='#FAA84C', endColorstr='#FF7B0D',GradientType=0 );

    3- Or, if you want to check for other design options, I recommend you clone your form and change the theme, colors, fonts, and others.
    Complete Guide 👉 How-to-clone-an-existing-form-from-your-account

    Let us know if we can help you with anything else.

    Regards, 😄