Why is the save button missing on my form?

  • Profile Image
    Kolf_Christian
    Asked on April 23, 2021 at 01:02 PM

    Bei unserem Online Formular fehlt der Speicher Button, obwohl ich ihn im Editor gesetzt habe.


    Kannst Du mir dazu auch helfen ?

  • Profile Image
    Gustavo_H
    Answered on April 23, 2021 at 01:07 PM

    Hi, Christian 👋


    We have checked your form, but we can see the save button(Speichern) at the end of your form. Can you please check that again?

    1619197559_6082fe776fe7b_


    We will wait for your reply.


    Best Regards, 😃

  • Profile Image
    Gustavo_H
    Answered on April 26, 2021 at 01:59 PM

    Hi, again, Christian.


    Thank you for the information you provided here. Can you please try to re-embed your form using just the iframe HTML tag

    1619459899_6086ff3b73c2b_


    <iframe id="JotFormIFrame-211082900386047" title="Erfassungsbogen BGA" onload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.com/211082900386047" frameborder="0" style=" min-width: 100%; height:539px; border:none;" scrolling="no" > </iframe>


    Maybe when embedding your form, you will need to remove the scrolling attribute or change it to scrolling="yes".


    Please, let us know how it goes.


    Thank you!

  • Profile Image
    Kolf_Christian
    Answered on April 26, 2021 at 03:39 PM

    Hi Gustavo,

    the iframe was the solution!! Right now the button "save" ist "online" :)

    1619465840_60871670092f4_
    Thanks a lot Gustavo!

    The color is not in CI but nevertheless it works, this is more important :)

  • Profile Image
    Gustavo_H
    Answered on April 26, 2021 at 05:12 PM

    Hi, again, Christian 👋


    Thank you for getting back. I am happy to know that the problem is solved.

    I can see the button is not looking the same way it appears in the builder. This issue seems to be related to the theme Pastel that you are using. I think we have 3 options to try:

    1- You can try to change the button style to see if the colors updates;

    1619471066_60872ada410ea_

    2- We can try to force that color output with CSS code;

    Complete Guide 👉 How-to-inject-custom-CSS-codes

    #input_2, #input_reset_2, #input_print_2, #input_scl_2 {
      -moz-border-radius: 4px 4px;
      -webkit-border-radius: 4px 4px;
      border-radius: 4px 4px;
      -moz-box-shadow: 0 1px 0 rgba(255, 255, 255, 0.75);
      -webkit-box-shadow: 0 1px 0 rgba(255, 255, 255, 0.75);
      box-shadow: 0 1px 0 rgba(255, 255, 255, 0.75);
      text-shadow: 0 -1px 0px #C64F00;
      padding: 6px 18px;
      border: 1px solid #C64F00;
      color: #fff;
      font-size: 12px;
      background: #f9c667;
      background: -moz-linear-gradient(top, #FAA84C 0%, #FF7B0D 100%);
      background: -webkit-gradient(linear, left top, left bottom, color-stop(0%,#FAA84C), color-stop(100%,#FF7B0D));
      filter: progid:DXImageTransform.Microsoft.gradient( startColorstr='#FAA84C', endColorstr='#FF7B0D',GradientType=0 );
    }



    3- Or, if you want to check for other design options, I recommend you clone your form and change the theme, colors, fonts, and others.
    Complete Guide 👉 How-to-clone-an-existing-form-from-your-account


    Let us know if we can help you with anything else.


    Regards, 😄