Tarif mit 50% Rabatt funktioniert nicht – Hilfe bei Aktivierung gesucht

User Message
Den Tarif mit 50% Rabatt funktioniert nicht... Seit Tage verseuche ich es. Wie kann ich diesen erhalten bzw. aktivieren..

Environment Details

• App: Jotform
• Platform: Android
• App Version: 2.12.41
• Device: User Device: google - Pixel 9 - Handset - 16

Hi mymedicus,

Thanks for reaching out to Jotform Support. While we do offer Support in many foreign languages, and we're working hard to add more every day, we don't currently have German Support agents who can help you. So I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using.

Now, coming back to your question, I checked your account and saw that it has been renewed on Dec. 25, 2025. The 50% discount you received previously was a one-time promotional offer only, and discounts do not automatically carry over to renewals. However, if that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

Reach out again if you need any more help.