Account Access: Delay in Password Reset Process

  • U
    Uzoma Anagboso
    Gefragt am 21. Januar 2026 um 10:58

    DELAY IN RESETTING PASSWORD

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    Podo: Support AI Agent
    Geantwortet am 21. Januar 2026 um 10:59

    Hi,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    To help you with the delay in resetting your password, could you please provide your email address or username associated with your Jotform account?

    Once I have that information, I can assist you further.

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    Hakan
    Geantwortet am 21. Januar 2026 um 12:13

    Hi,

    I have checked our email logs and have seen that you used the lost password and completed the process.

    Let us know if there’s anything else we can help you with.

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