Account Login: Passwort zurücksetzen E-Mail wird nicht empfangen

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    Sophie
    Gefragt am 7. Mai 2026 um 04:00

    Hallo ich komme nicht mehr in meinen Account ich habe bereits auf Passwort zurücksetzten gedrückt aber die mail kommt nicht an. Was kann ich tun?

    Page URL: https://www.jotform.com/?utm_source=bing&acc=main&utm_campaign=261241648&utm_medium=cpc&adgroup=1148989652520875&matchtype=e&b
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    Otto Jotform Support
    Geantwortet am 7. Mai 2026 um 04:39

    Hi Sophie,

    Thanks for reaching out to Jotform Support. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using.

    I checked your email logs and found that the password reset email was successfully sent. Also, your email is not on the bounce list. If you're not getting Jotform password reset emails, first check your spam/junk folders and ensure you're using the correct email, then whitelist noreply@jotform.com and noreply@formresponse.com, as the email might be blocked.

    Give it a try and let us know if you need any more help.

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