Passwort Zurücksetzung: E-Mail zum Zurücksetzen wird nicht empfangen

  • M
    Marcel Oehrens
    Gefragt am 27. Mai 2026 um 04:49

    Hallo,
    Ich habe das Problem das ich die E-Mail zum zurücksetzen nicht erhalte , Benötige dringend Hilfe


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    Jason Enterprise Support
    Geantwortet am 27. Mai 2026 um 04:56

    Hi Marcel,

    Thanks for reaching out to Jotform Support. While we do offer Support in many foreign languages, and we're working hard to add more every day, we don't currently have German Support agents who can help you. So I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using.

    Now, coming back to your question, the reason you're not getting emails is that your email address, marcel.oehrens@drk-schwarzenbek.de, was added to the bounce list. For more details on why it was bounced, check the reason below:

    Reason(s) : bounced (host mail100.csn-solutions.net[185.66.176.158] said: 550-5.7.1 This email was rejected because it violates our security policy 550 5.7.1  Spam detected (in reply to end of DATA command))

    I removed it from the bounce list, so you should now receive email notifications again.

    Reach out again if you need any other help.

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