hoffe, daß das Konto wieder hergestellt werden kann

hoffe, daß das Konto wieder hergestellt werden kann

Hi K. R. Heinzemann,

Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, if you can’t update your email address because the current one is unavailable and you can’t access the verification email, can you submit the form on the How to Recover Your Jotform Account page, and our team will look into it?

Have you already submitted the account recovery form, or are you having difficulty submitting it?

Once we hear back from you, we'll be able to help you with this.