Jotform-App: PDF-Vorschau wird nicht angezeigt

Guten Tag,

alle Datenblätter meiner App (PDF) können nicht mehr geöffnet werden. Fehler: "Failed to load PDF file."

Die Ursprungsdateien wurden nicht geändert.

Hi Yannik,

Thanks for reaching out to Jotform Support. While we do offer Support in many foreign languages, and we're working hard to add more every day, we don't currently have German Support agents who can help you. So I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using.

Now, coming back to your question, I tested your Jotfor App and had the same issue, so I created a ticket and escalated this to our Developers. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update.

Hi Yannik,

Our developers informed us that the issue is now resolved. I also tested your app again, and this time I was able to see that it works as expected. Check out the screencast below to see my results:

Can you test your app again and see how it goes?

Let us know if there’s anything else we can help you with. 

Perfect! Thank you very much. Top support.

Mit freundlichen Grüßen