Rechnungen abrufen

  • Jacqueline_Jansen
    Gefragt am 21. Mai 2023 um 03:54

    Lieber Support,

    ich würde gerne die Rechnungen aus vergangenem Jahr abrufen und finde sie leider nicht mehr in meinem Account. Könntet ihr mir da bitte weiterhelfen?

    Danke und liebe Grüße

    Jacqueline

  • Karlo Jotform Support
    Geantwortet am 21. Mai 2023 um 04:14

    Hi Jacqueline,

    Thanks for reaching out to Jotform Support. I have forwarded this to the relevant team. Once we hear back from them, we’ll update this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

  • Karlo Jotform Support
    Geantwortet am 21. Mai 2023 um 14:00

    Hi Jacqueline,

    Thanks for patiently waiting. You can see your invoice in your account, all you need to do is go to the upgrade section. Check out my screenshot below.

    1. In your My Forms, on the upper right corner of your screen, click on your Avatar.
    2. Then click on Settings.

    Rechnungen abrufen Image 1 Screenshot 40

    3. Click on Upgrade.

    Rechnungen abrufen Image 2 Screenshot 51

    4. Scroll down and click on Rechnungen Ansenhen.

    Rechnungen abrufen Image 3 Screenshot 62

    Let us know if you need any more help.

  • Jacqueline_Jansen
    Geantwortet am 21. Mai 2023 um 14:15
    Many thanks for this quick answer!!
    Have a nice Sunday evening and all the best,
    Jacqueline Jansen
    ...