How to collect IBAN details

  • JanettBautistaMartinez
    Gefragt am 7. Juni 2023 um 18:17

    Wie kann ich in dem Formular die Bankverbindung erstellen


  • Raymond Jotform Support
    Geantwortet am 8. Juni 2023 um 01:10

    Hi Janett,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. It's possible to collect bank details of your customers using the basic fields in Form Builder. For example, you may use the short text fields, number and other similar fields and rename them accordingly. Let me show you how to add this:

    • In Form Builder, click on the Add element button on the left and select one of the fields you'd like to add.
    • Once added, rename them accordingly and you may move their mapping on the right side of the page in your PDF.
      How to collect IBAN details Image 1 Screenshot 20

    That's it. As a gentle reminder, while you can collect the bank details of your customer, please refrain from asking for sensitive payment information such as credit card details as this could cause your account to be suspended.

    Reach out again if you have any questions.