How to use the form on EU Server?

  • Thomas Schröter
    Gefragt am 15. Juni 2023 um 13:58

    …was muss ich tun?

    Ich möchte das zunächst ausprobieren und letztens für meine Chiropraktik einen Anamnesebogen erstellen den meine Patienten digital unterzeichnen sollen. Diese Daten müssen DSGVO Konform gespeichert und verarbeitet werden. Was ist zu tun ?



  • Mightor Jotform Support
    Geantwortet am 15. Juni 2023 um 16:27

    Hi Thomas,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. By default, Jotform automatically sets the account created within the EU region on the EU server. But you can also store your data manually on the EU server if it's not already in there. Let me show you how.

    1. Once logged in to your Jotform account, click on your Profile Picture and choose Settings.
    2. Select Data.
    3. Click on Store my data only in Europe (Germany) across Europe Datacenter.

    How to use the form on EU Server? Image 1 Screenshot 20

    Let us know if you have any other questions.