Webhook integration: N8N is not Triggering

  • scheidner
    Gefragt am 28. Juni 2023 um 06:20

    Hallo Support,

    ich versuche vergeblich beim ausfüllen eines Forms einen N8N Trigger zu starten.
    Ich habe schon den EU-Exclusive Mode deaktiviert und schon fast meine 100 kostenlosen Antworten zum testen investiert. Leider wird aber der N8N Workflow nicht gestartet.

  • Chris_L Jotform Support
    Geantwortet am 28. Juni 2023 um 08:35

    Hi Dennis,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Please be advised that you can integrate your Jotform Account into the Webhook. However, there are rules and limitations that you should know:

    • Jotform has a 30 seconds timeout to accomplish a request.
    • The endpoint where Jotform sends the webhook data may have limitations that would prevent the request from being processed. They include the following but are not limited to:
    • Timeout to close the connection on the endpoint.
    • The maximum size of data accepted may be lower than the submission data.
    • Firewall rules on the endpoint.
    • Additionally, if your form data is encrypted, Jotform sends the webhook data as encrypted.

    You can also watch the video guide here. This Webhook PHP Script Samples might also help you.

    Give it a try and let us know if you need any help.