Error: Data Limit Reached

  • technik_technik824
    Gefragt am 28. Juni 2023 um 06:45

    Hallo,

    ich hatte die Info erhalten, dass mein Datenlimit fast erreicht ist. Daraufhin habe ich viele Antworten und Files gelöscht. Dennoch ändert sich das verbrauchte Datenlimit nicht.

    Stimmt die Anzeige wiklich?


    Gruß

    Stefan Arnol

  • Manilene Jotform Support
    Geantwortet am 28. Juni 2023 um 09:03

    Hi Stefan,

    Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the German language, we can forward your ticket to our German team. However, please note that it could take longer to receive a response.

    With that being said, let me assist you with your request. I checked your account and seems that all limits are normal. Can you take a screenshot of what’s happening and send it to us? This guide will show you how to do that. 

    Once we hear back from you, we'll be able to move forward with a solution.