PAsswort Zurücksetzen- kleine e-mail Anleitung erhalten ( auch nicht in Spam ORdner)

  • KAtharina Müller Frey
    Gefragt am 7. Juli 2023 um 06:31


  • Lorelie Jotform Support
    Geantwortet am 7. Juli 2023 um 08:55

    Hi KAtharina,

    Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that it will take longer to receive a response.

    Now, let me help you with your question. I'm really sorry that this is happening. I've checked the email address that you used on this thread and see that this is only a Guest account. Please keep in mind that we offer one-time log-in only for Guest accounts. But, if you were referring to a different account, can you please provide us with your username or email address for that account so we can check?

    Reach out again if you need any more help.

  • KAtharina Müller Frey
    Geantwortet am 7. Juli 2023 um 09:10

    I only want to fill in the application form for enteral feeding.

    Please send me a new password for it.


    K. Müller Frey

  • Lorelie Jotform Support
    Geantwortet am 7. Juli 2023 um 09:36

    Hi KAtharina,

    Thanks for getting back to us. I didn't fully understand the issue, do you mean that the application form that you are trying to open is asking you for a password? If so you'll need to contact the form owner to have access to the form. If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    Let us know if you need any other help.