404 error when opening image link

Hallo, gerade hab ich das Jotform Sign ausprobiert. Es hat auch alles geklappt, nur leider kam

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als ich versuchte, das übermittelte Formular anzuschauen. Das gleiche passierte mir auch schon, als ich versuchte meine E-Mail Adresse zu bestätigen.

Kommt dieser Fehler öfters vor? Gibt es noch eine andere Möglichkeit das übermittelte Formular anzusehen außer über diesen Link in der Mail?

Hello Frank,

Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the German language, we can forward your ticket to our German team. However, please note that it could take longer to receive a response.

To confirm are you trying to open it from a link on your email alert? If so, it may be showing you the 404 error because you're not logged in to your Jotform account when accessing it. To stop our system from asking you to log in to see/download your submission attachments, we just need to disable the requirement to log in to View Uploaded Files. It's easy to do, but we'll need to do that on the Desktop version of Jotform because it's not available yet on the Jotform Mobile App. Let me walk you through it:

• Login to your Jotform account.
• Hover your mouse over your Avatar/Profile picture on the right side of the screen.
• In the dropdown, click on Settings, or click on this link to go directly to your Settings page.
• On the Settings page, scroll down to the Privacy section and uncheck the box next to Require Login to View Uploaded Files.

That's it. Now, you won't have to log in to see/download files uploaded with your submissions. If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? 

Give it a try and let us know if you need any help.