Kündigung

  • János Jungbluth
    Gefragt am 29. November 2023 um 16:19

    Hallo, Ich möchte meinen Jotform Account kündigen. Mir fehlen leider die Zugangsdaten. Vielleicht hilft es zu wissen,. welche Seite ich damit betreibe.

    https://jm-akademie.de/surveybogen/


    Können Sie mir bitte helfen


    MfG János :)

  • Lorenz Jotform Support
    Geantwortet am 29. November 2023 um 23:08

    Hi János,

    Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you prefer to receive help in your native language, we can forward this ticket to our German Support Team. However, keep in mind that it could take longer to get a reply from them. 

    With that being said, the form in the website is under the account email f*c.ju*gb*uth@g*x.de. In order for us to proceed with what you want, the request should be coming from the account owner, so you will need to login to that Jotform Account.

    If you no longer remember the password on that account, you can reset your account password from the login page. Let me show you how to do it:

    1. Go to the Jotform Main Page and click on Login.

    Kündigung Image 1 Screenshot 60

    2. On the login screen, click on Forgot Password.

    Kündigung Image 2 Screenshot 71

    3. Enter your email address and then click on Send Reset Instructions.

    Kündigung Image 3 Screenshot 82

    4. You'll get an email with instructions about how to reset your password. In the email, click on Reset Password.

    Kündigung Image 4 Screenshot 93

    5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

    Kündigung Image 5 Screenshot 104

    Your new password is now set and you can use it to log into your Jotform account. After that, you can reply on this thread for verification, or open a new request on this page

    Let us know if there's anything else we can help you with.