Over quota error is still showing on my form

  • Christmas_Garden
    Gefragt am 4. Dezember 2023 um 04:57

    Liebes JotForm-Team

    folgendes Formular (https://form.jotform.com/232213618607351) hat die Fehlermeldung "Form over quota". Laut unserem Account haben wir aber noch kein Limit erreicht. Könnt ihr das bitte einmal checken?

    Danke und viele Grüße

    Anika von Christmas Garden


    Over quota error is still showing on my form Image 1 Screenshot 20

  • Mahmoud Jotform Support
    Geantwortet am 4. Dezember 2023 um 07:03

    Hi Anika,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'm sorry this is happening. I have cleared your form Cache to refresh the data. You can try to test the form now. It works with me with no issues:

    Over quota error is still showing on my form Image 1 Screenshot 20

    Give it a try and let us know how it goes.

  • Christmas_Garden
    Geantwortet am 4. Dezember 2023 um 07:20

    Hi Mahmoud,

    thank you very much for your help. Our form ist working again. :)

    Best

    Anika