Passwort zurücksetzen funktioniert nicht

  • Keven Titz
    Gefragt am 7. Dezember 2023 um 10:25

    Bitte ermöglichen Sie mir das Passwort zurückzusetzen!

  • Gian Jotform Support
    Geantwortet am 7. Dezember 2023 um 12:35

    Hi Keven,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I did not find any Jotform account using info@tivemo.de. May we have the email address of the account that you are trying to access? Also, may we know what issue do you encounter when trying to reset the password?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.