Request to receive invoice via email.

  • Laura Schmidt
    Gefragt am 11. Dezember 2023 um 09:07

    Sehr geehrte Damen und Herren,

    gibt es die Möglichkeit, dass wir die Rechnung per Mail erhalten?

    Gruß

    Laura Schmidt

  • Manilene Jotform Support
    Geantwortet am 11. Dezember 2023 um 11:17

    Hi Laura,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Unfortunately, it is not possible to receive invoices in your email. The only way to get them is on the billing page. Checking your invoices is easy. Let me show you how:

    1. On your My Forms page, hover your mouse over your Avatar/Profile Picture. 
    2. Click on Settings to go to your Account Settings.
    3. Under Account Settings, click on the Billing tab.
    4. Scroll down a bit and you should be able to see the Invoices section
    5. Click on the View link on each invoice to see their details.

    Request to receive invoice via email Screenshot 20

    Let us know if you have any other questions.