How to free up Upload Space

Liebes Team,

derzeit sind wir am Limit unserer möglichen Antworten.

Ich habe versucht, nicht mehr benötigte, eingegangene Antworten zu löschen, um innerhalb des Limits zu bleiben. Leider erfolglos. Mössen wir nun zwingend auf eine kostenpflichtige Variante wechseln?

Viele Grüße,

Stefan Ludwig

0049 171 8324302

Hi Stefan,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. It looks like are trying to free up your Upload Space. To free up your Upload Space, you can download your submissions then delete and purge them. Let me show you how:

1. In Jotform Tables, choose the entries using the checkboxes in the first column of the table.
2. Select Delete in the upper-right corner.
3. In the confirmation dialog, select Move to Trash.
   

To permanently delete the trashed submissions

1. Open the main tab’s menu using the three-dot icon next to it.
2. Select Trashed entries from the menu.
3. In the Trash pane on the right, choose the submissions to delete, then select Delete Forever.
4. Finally, select Delete in the confirmation dialog.

Reach out again if you need any more help.