Il ne fonctionne plus depuis ce midi (18-11-2025) Que faire?

  • J
    Jurys
    Demandé le 18 novembre 2025 à 20:04

    Il ne fonctionne plus depuis ce midi (18-11-2025) Que faire?

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    Kenneth Jotform Support
    Répondu le 19 novembre 2025 à 01:11

    Hi Jurys,

    Thank you for reaching out to Jotform Support. If your form stopped working and you’re using the Spreadsheet to Form widget, the most common cause is that the uploaded spreadsheet was modified after being connected to the widget. Even small changes, like editing column headers, changing the file name, or adding/removing rows, can cause the widget to stop matching values.

    Let’s try the quickest fix:

    1. Download your latest spreadsheet.
    2. Make sure the first row contains the original column headers exactly as they appear in your form fields.
    3. Re-upload the spreadsheet into the Spreadsheet to Form widget.
    4. Save your form and test again using a valid, unique code from the first column. Check out our guide on How to Use the Spreadsheet to Form Widget to learn more.

    If nothing was changed in your file, share the form URL instead of the guide link, and describe what happens when you try to use the widget (e.g., error message, no data filled, field mismatch).

    Once we hear back from you, we can help you sort this out.