Pourquoi avez-vous suspendu mon compte ?

  • Profile Image
    Emmanuelle Rousseau 
    Asked on February 03, 2017 at 01:36 PM

    Bonjour, 

    J'aimerais savoir pourquoi vous avez suspendu mon compte ? J'ai tenté de me connecté et de créer un formulaire… et tout a disparu et je ne peux plus me connecter. Merci de rétablir mon compte. 

    Cordialement 
    E. Rousseau-Gadet

     

    Hello, 

    I'd like to know why you have suspended my account ? I loved today and everything has disappeared ! Thank you to re-find my account. 

    Sincerly 

    E. Rousseau-gadet

  • Profile Image
    BJoanna
    Answered on February 03, 2017 at 02:48 PM

    Your account is autosuspended by our phishing system. I have inspected your forms, but I did not found any fields that are violating our terms of use, so I have activated your account. 

    Your forms are working now. 

    Let us know if you need further assistance. 

  • Profile Image
    emgadet
    Answered on February 03, 2017 at 03:45 PM
    ok, but where are my forms ???
    Thank you for your answer.
    2017-02-03 20:48 GMT+01:00 JotForm :
    ...
  • Profile Image
    BJoanna
    Answered on February 03, 2017 at 03:54 PM

    I am not exactly sure if I understood your question.

    You have three forms on your account and they are all located inside of My Form folder on your account.

    You were logged into your account, when you replied to this thread. You should be able to see your forms on your account. 

    Please check again. Let us know if you need further assistance.

  • Profile Image
    emgadet
    Answered on February 04, 2017 at 02:45 PM
    Hello
    Everything is OK now. I sees the different forms.
    Thank you for your help.
    2017-02-03 21:54 GMT+01:00 JotForm :
    ...