Pourquoi avez-vous suspendu mon compte ?

  • Emmanuelle Rousseau
    Demandé le 3 février 2017 à 13:36

    Bonjour, 

    J'aimerais savoir pourquoi vous avez suspendu mon compte ? J'ai tenté de me connecté et de créer un formulaire… et tout a disparu et je ne peux plus me connecter. Merci de rétablir mon compte. 

    Cordialement 
    E. Rousseau-Gadet

     

    Hello, 

    I'd like to know why you have suspended my account ? I loved today and everything has disappeared ! Thank you to re-find my account. 

    Sincerly 

    E. Rousseau-gadet

  • BJoanna
    Répondu le 3 février 2017 à 14:48

    Your account is autosuspended by our phishing system. I have inspected your forms, but I did not found any fields that are violating our terms of use, so I have activated your account. 

    Your forms are working now. 

    Let us know if you need further assistance. 

  • emgadet
    Répondu le 3 février 2017 à 15:45
    ok, but where are my forms ???
    Thank you for your answer.
    2017-02-03 20:48 GMT+01:00 Jotform :
    ...
  • BJoanna
    Répondu le 3 février 2017 à 15:54

    I am not exactly sure if I understood your question.

    You have three forms on your account and they are all located inside of My Form folder on your account.

    Pourquoi avez vous suspendu mon compte ?  Image 1 Screenshot 20

    You were logged into your account, when you replied to this thread. You should be able to see your forms on your account. 

    Please check again. Let us know if you need further assistance.

  • emgadet
    Répondu le 4 février 2017 à 14:45
    Hello
    Everything is OK now. I sees the different forms.
    Thank you for your help.
    2017-02-03 21:54 GMT+01:00 Jotform :
    ...