What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Mon compte a été bloqué et mes formulaires sont désactivés !

    Asked by TotallyFearless on July 12, 2017 at 04:19 PM

    Je ne peux plus accéder à mes formulaires, j'ai un message d'erreur qui me dit que mon formulaire est désactivé alors qu'il est activé. Merci de m'aider !

    Page URL:
    https://form.jotformeu.com/71926670658367

    Screenshot
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    JotForm Support

    Answered by Mike_G on July 12, 2017 at 05:52 PM

    We would like to apologize for any inconvenience, I have checked the status of your account and found that it is on auto suspension status. When I checked the form(s) in your account to see what triggered the suspension I did not see anything that is highly suspicious aside from the word "username" which I would suggest you update if possible.

    I have reactivated your account and you should be able to access your form(s) again.

    If you have other questions regarding this, please feel free to contact us again anytime.

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    Answered by TotallyFearless on July 13, 2017 at 05:35 AM

    Je vous remercie, le problème a été résolu, à bientôt !