Mon compte a été bloqué et mes formulaires sont désactivés !

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    TotallyFearless
    Asked on July 12, 2017 at 04:19 PM

    Je ne peux plus accéder à mes formulaires, j'ai un message d'erreur qui me dit que mon formulaire est désactivé alors qu'il est activé. Merci de m'aider !

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    Mike_G
    Answered on July 12, 2017 at 05:52 PM

    We would like to apologize for any inconvenience, I have checked the status of your account and found that it is on auto suspension status. When I checked the form(s) in your account to see what triggered the suspension I did not see anything that is highly suspicious aside from the word "username" which I would suggest you update if possible.

    I have reactivated your account and you should be able to access your form(s) again.

    If you have other questions regarding this, please feel free to contact us again anytime.

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    TotallyFearless
    Answered on July 13, 2017 at 05:35 AM

    Je vous remercie, le problème a été résolu, à bientôt !