I tried logging into my account but it says Login Failed - Suspended

  • Profile Image
    IMSNANTES 
    Asked on January 09, 2018 at 05:51 AM

    Bonjour, 

    Je n'arrive plus à accéder à mon compte ; voici le message :"Password failed-suspended". 

    pouvez vous m'aider ?

    Merci de votre retour. 

    Isabelle Métayer

    IMS NANTES

  • Profile Image
    Welvin
    Answered on January 09, 2018 at 08:22 AM

    One of your forms is created to collect a driver license number. This piece of personal information is considered sensitive and this against our Terms of Use. 

    https://www.jotform.com/help/8-Terms-of-Use

    I have reactivated your account but I have deleted the said field. Please refrain from adding it again.