I tried logging into my account but it says Login Failed - Suspended

  • IMSNANTES
    Demandé le 9 janvier 2018 à 05:51

    Bonjour, 

    Je n'arrive plus à accéder à mon compte ; voici le message :"Password failed-suspended". 

    pouvez vous m'aider ?

    Merci de votre retour. 

    Isabelle Métayer

    IMS NANTES

    Jotform Thread 1343078 Screenshot
  • Welvin Support Team Lead
    Répondu le 9 janvier 2018 à 08:22

    One of your forms is created to collect a driver license number. This piece of personal information is considered sensitive and this against our Terms of Use. 

    https://www.jotform.com/help/8-Terms-of-Use

    I have reactivated your account but I have deleted the said field. Please refrain from adding it again.