What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Zone d'upload

    Asked by SylvieCitron on February 21, 2016 at 01:19 PM

    Bonjour,

     

    Je vous contacte car mon espace de téléchargement est plein et même dépassé.

    Pourtant ma boite de réception est vide, je n'ai pas de soumissions en cours.

    Que dois je faire ? dois je supprimer des formulaires ?

     

    Merci

     

    Sylvie

    upload files over limit delete uploads free space
  • Profile Image
    JotForm Support

    Answered by Mike_G on February 21, 2016 at 03:07 PM

    The uploaded files go to your submission page. And the reason why you're getting a warning message is because you went over the limit for uploaded files for a free account.

    To free up some space for your uploaded files, you need to delete submissions that have file uploads in it. 

    But before you do that, you can download the submissions first, if you want to keep a copy of it.

    How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF

    Here's how you can delete submissions:

    On the submission page, you can delete submissions in two ways.

    Or