Zone d'upload

  • SylvieJeanMarcDAHAN
    Demandé le 21 février 2016 à 13:19

    Bonjour,

     

    Je vous contacte car mon espace de téléchargement est plein et même dépassé.

    Pourtant ma boite de réception est vide, je n'ai pas de soumissions en cours.

    Que dois je faire ? dois je supprimer des formulaires ?

     

    Merci

     

    Sylvie

  • Mike_G Jotform Support
    Répondu le 21 février 2016 à 15:07

    The uploaded files go to your submission page. And the reason why you're getting a warning message is because you went over the limit for uploaded files for a free account.

    To free up some space for your uploaded files, you need to delete submissions that have file uploads in it. 

    But before you do that, you can download the submissions first, if you want to keep a copy of it.

    How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF

    Here's how you can delete submissions:

    On the submission page, you can delete submissions in two ways.

    Zone dupload Image 1 Screenshot 30

    Or

    Zone dupload Image 2 Screenshot 41