Ich benötige eine Rechnung über mein gebuchtes letztes Upgrade und würde gern für zukünftige Abbuchungen meine Bankverbindung ändern.

  • seevogel
    Gefragt am 30. März 2024 um 09:05

    siehe oben

  • Harshad_P Jotform Support
    Geantwortet am 30. März 2024 um 11:27

    Hi Jan,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. You can find the last update invoice here. Additionally, you can check the invoices from your dashboard. Let me show you how:

    1. On your My Forms page, hover your mouse over your Avatar/Profile Picture. 
    2. Click on Settings to go to your Account Settings.
    3. Under Account Settings, click on the Billing tab.
    4. Scroll down a bit and you should be able to see the Invoices section
    5. Click on the View link on each invoice to see their details.

    Ich benötige eine Rechnung über mein gebuchtes letztes Upgrade und würde gern für zukünftige Abbuchungen meine Bankverbindung ändern Screenshot 20

    Additionally, you can update the credit card details from your account settings. Let me show you how:

    • On your My Forms page, hover your mouse over your Avatar/Profile image on the top-right side of the page.
    • In the menu that comes up, click on Settings.

    1652160454 6279f7c689cf6  Screenshot 31

    • Next, go to the Billing tab.
    • Click on Change Credit Card.

    1652160520 6279f808ecd15  Screenshot 42

    • Enter the details in the Credit Card Information window.
    • Now, just click on Update to save the changes.


    1652160565 6279f8351b264  Screenshot 53

    Let us know if you need any more help.