How to update billing credit card

  • Adrian Nesbitt
    Asked on December 20, 2023 at 9:31 PM

    Hello,

    We have a Jotform Bronze Monthly Non-Profit Service at $9.50/month. I need to transfer payment to a new credit card under the name of Adrian Nesbitt immediately. Please email Adrian Nesbitt as soon as possible to transfer the arrangement.

    Adrian Nesbitt.

  • Jeric JotForm Support
    Replied on December 21, 2023 at 1:53 AM

    Hi Adrian,

    Thanks for reaching out to Jotform Support. If you have an existing paid account, you can update the payment method by following this steps;

    1. Go to the Billing page and select Change Credit Card.The Change Credit Card button on the Jotform Billing page Screenshot 10
    2. Enter your card details in the Credit Card Information dialog.
    3. Once you’re done, select Update at the bottom to save the changes.The Credit Card Information window on the Jotform Billing page Screenshot 21

    You can also check this guide in case you have other payment method.

    Let us know if you have more questions.