Asana Integration: Unable to create new Project

  • Simon_Kistler
    Gefragt am 4. April 2024 um 05:46

    Guten Tag

    Ich habe mein Formular mit Asana verknüpft. Jedoch wird kein neues Projekt erstellt, wenn ich das Formular ausfülle. Muss ich noch etwas spezielles beachten? Ich nutze den Free Account bei Asanaa.

  • Eiron_O Jotform Support
    Geantwortet am 4. April 2024 um 06:14

    Hi Simon,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I've cloned and tested the form to replicate the issue, but the integration seems to be working properly. The new projects are showing up in Asana. See the screenshot below:

    Asana Integration: Unable to create new Project Image 1 Screenshot 20

    Unfortunately, I'm not sure what's the limit for the free account in Asana. You may reach out to their support team to know more about this. In the meantime, you can try to remove the current integration, and add it again. Make sure that the correct fields are mapped to pass the data to Asana. You can also follow this guide to know more.

    Let us know if you need any more help.

 
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