JOTFORM erscheint Passwortgeschützt

Trotz Einstellung mit "Öffentliches Formular" kann das fertige Jotform nicht einfach geöffnet werden und ist passwortgeschützt. Wie können wir dies beheben?

Danke und Liebe Grüsse

Fabienne

Hi info_Laura_info91,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I apologize for the confusion on your question. Can you tell us more about it? Are you referring to the Notification Email? Or when you access the form in the Submission Table? Also, can you provide us with a screenshot of the problem you are referring to, so we can do a more in-depth investigation? This guide will show you how to do that.

Once we hear back from you, we'll be able to move forward with a solution.